Product Updates

Changelog

New features, improvements, and bug fixes — shipped every week. Subscribe to get updates in your inbox.

April 8, 2026 · v2.14.0New Feature

AI Dispatcher — Auto-assign jobs based on technician location & skills

  • AI Dispatcher now automatically assigns new jobs to the nearest available technician with matching skill tags
  • Real-time re-routing when a technician marks a job complete earlier than scheduled
  • Dispatcher override mode — manually reassign any AI-assigned job with one click
  • New 'Dispatch Intelligence' dashboard showing AI decision reasoning and time savings
April 2, 2026 · v2.13.2Improvement

Invoice & Payment improvements

  • Invoices now support multi-currency (USD, CAD, GBP, AUD, EUR)
  • Payment reminder sequences — set up automated follow-ups at 3, 7, and 14 days past due
  • Bulk invoice export to PDF or CSV
  • Stripe ACH bank transfer support added
March 24, 2026 · v2.13.0New Feature

Customer Portal 2.0

  • Customers can now self-schedule appointments from the portal
  • Real-time technician tracking with live ETA on a map
  • Portal now supports custom branding (logo, colors) on Scale plan
  • Document signing via portal — customers can sign estimates and service agreements
March 15, 2026 · v2.12.1Bug Fix

Bug fixes & performance

  • Fixed: Calendar sync with Google Calendar occasionally missing recurring events
  • Fixed: Pipeline card drag-and-drop not saving on mobile Safari
  • Improved: Dashboard load time reduced by 40% with query optimization
  • Fixed: SMS notifications not sending when job is rescheduled same-day
March 5, 2026 · v2.12.0New Feature

AI Receptionist — 24/7 call answering & booking

  • AI Receptionist answers inbound calls 24/7, qualifies leads, and books appointments directly into your calendar
  • Customizable call scripts per service type
  • Call transcripts and summaries saved to the contact record automatically
  • Escalation rules — AI hands off to a human agent based on configurable triggers
February 18, 2026 · v2.11.0New Feature

Route Optimization

  • Automatic daily route optimization for field technicians
  • Multi-stop route planning with drag-and-drop reordering
  • Fuel cost estimates per route
  • Integration with Google Maps for turn-by-turn navigation in the mobile app
February 5, 2026 · v2.10.3Improvement

Reporting & Analytics enhancements

  • New Revenue by Service Type breakdown chart
  • Technician performance scorecard — jobs completed, avg rating, revenue generated
  • Scheduled reports — auto-email weekly/monthly summaries to owners and managers
  • Export any report to Excel or PDF